Accommodation cannot be before 3 PM upon the day of arrival. Departure must be before 10 AM upon the day of departure. The receipt for payment must be shown upon arrival.
If you wish to arrive outside the opening hours of the reception please contact the holiday resort no later than the day before arrival to make an appointment regarding keys. Find the opening hours at the individual holiday resort’s own site.
If you wish to depart later than 10 AM you can buy a “late departure at 12 AM”.
Swimming at Dayz by Landal is at your own responsibility. Children under 13 years must be accompanied by adults.
Make sure you know the general swimming advice before you go swimming in the ocean.
Read about bathing safety at the Counsel for bigger Swimming Safety’s website: www.badesikkerhed.dk/en
Immediately after receiving the booking Dayz by Landal will send you a confirmation/invoice. The booking is binding but can be cancelled according to the conditions listed above.
At cancellation you pay the following fees which are calculated from the full rental pay:
Should you depart from the holiday house before the rental is up, the remaining rental will not be paid back. Cancellation must always be in writing to be valid.
Cancellation guarantee upon illness
We recommend booking our “cancellation guarantee upon illness”, which costs 5% of the amount for the stay. The “cancellation guarantee upon illness” entitles you to get full refund in case you’re unable to stay at our resort. The following incidents that affect the booked guests or his/her spouse, children, parents or siblings are accepted as valid reasons: sudden illness, accident or death. Dayz by Landal needs to receive a written confirmation from an independent doctor within 7 days after the cancellation is made.
Should an order by changes e.g. regarding dates, type of housing or the likes an extra fee of 100 DKK is paid. This is however only possible until 14 days prior to arrival. Hereafter the listed cancellation rules apply.
Children’s bed and children’s chair
Rental of children’s bed and children’s chair must be booked in advance.
Duvet/pillow/bed linen for the children’s bed must be brought.
Daily cleaning is made by the tenant. End-of-stay-cleaning is done by Dayz by Landal and included in the price on the assumption that the holiday house is left in tidy condition, the garbage has been disposed of, the dishes are done and put back in place and the oven and fridge is emptied and cleaned.
Any complaints must be made right after arrival or just after the discovery of the defect to be processed.
Any claim regarding compensation must be in writing to Dayz by Landal within 8 days after the end of the stay.
Deposits are necessary for certain activities and stays. Find out more in the price list.
Launderettes are found on the holiday resorts – except Dayz Seawest where the washing machines are located in Skipper houses and Seawest 90 / Seawest 100 (as well as in a few Fishing houses upon request).
Lifeguards are found at Dayz Seawest and Dayz Rønbjerg and on occasion at Dayz Søhøjlandet – find out more in the section for opening hours. At Dayz Grønhøj and Dayz Ebeltoft there are no lifeguards by the swimming pools or the likes. Bathing is always your own responsibility and kids younger than 13 years must be accompanied by an adult – also when lifeguards are present.
Linen packages are included and are included in the nightly rate based on number of people. Linen packages include linen, duvet and pillow covers as well as 2 towels. Extra bathtowels can be rented for 20 DKK per piece. Dish towels can be rented for 10 DKK per piece.
Making up of beds
To get beds made up it must be booked in advance as well as rental of children’s bed and children’s chair and the prices can be found in the price list.
If the guest doesn’t show up upon the day of arrival written in the confirmation/invoice of the booking, the holiday resort has every right to rent out the holiday house to someone else.
Upon absence the previously described rules (above) regarding cancellation will step into play. Should a stay be booked but not be paid, used nor cancelled the stay will be invoiced.
When booking online you pay the total amount including acquisitions made in connection with the booking. The payment is made by credit cards via DIBS (Danish Internet Payment System). If the payment shouldn’t be made the booking is automatically zeroed.
When the payment is complete and approved the reservation is guaranteed. You will then receive a confirmation of the reservation.
Electric and water use will be settled upon the day of departure.
In some holiday houses you can bring one pet along against a fee. Advance booking is necessary.
All prices include VAT and are shown in DKK. Reservations are made regarding misprints, price changes and the like.
Responsibilities of the tenant
The tenant is obligated to respect all regulations concerning the individual holiday resort. The tenant is held fully responsible for any damages caused by the tenant when using the holiday house as well as any missing things from the inventory and movables of the holiday house. Damages caused by the tenant will be settled upon departure. The person who has made the tenancy is also held responsible for damages made in the rental period by the fellow residents of the holiday house. The maximum residents in the holiday house must correspond to the number on the confirmation/invoice.
Please note that all common indoor areas and vacation homes are smoke free.
Dayz by Landal are neither directly nor indirectly responsible for any injuries or losses regarding people, property or movables arisen during a stay at one of Dayz holiday resorts. The same is true for stays in the Aqua Park as well as usage of in and outdoor swimming baths, which all happens on one’s own responsibility. Dayz Resorts can likewise not be made responsible for any foreign circumstances which affect the stay of the guests; e.g., but not exclusively, power failure, conditions in the surroundings of the holiday centre or any other circumstances that Dayz by Landal have no influence on – as well as in the case of force majeure.